Terms & Conditions

This Agreement (hereinafter referred to as "the Agreement") is a legal agreement between you and the sole owner of the brand "Chemxmedia and https://chemxmedia.com/.

This Agreement states the terms and conditions under which you may receive services from Chemxmedia and use the https://chemxmedia.com/ web site (hereinafter referred to as "Chemxmedia").

If you use Chemxmedia. service, you agree to these terms and conditions.



Chemxmedia Co. SERVICE

Chemxmedia service is a transaction, information and communication service available to authorized users ("customers") who access https://chemxmedia.com/.

Chemxmedia service currently provides an online shopping and delivery service for seafood's, and may in the future provide additional products and services.

Chemxmedia's employees, agents or designees will deliver orders placed with Chemxmedia service. Prices of products sold online may differ from those in retail stores.
Delivery will be made to the delivery address that you specify when you confirm your order. Prices for products you place in your cart will be fixed for the transaction, unless otherwise mentioned.

Payment for shopping and processing/delivery fees (if applicable) will be due on or before the time of delivery. You are responsible for ensuring that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If Chemxmedia cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be assessed an additional fee.

If you are not satisfied for any reason with an item purchased through Chemxmedia. service, you may call customer service at the time of receiving your order or afterwards on +91 7845563400.

Pricing:

All the products listed on https://chemxmedia.com/ will be sold at MRP or selling price unless otherwise specified. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities do change on a daily basis which would be updated almost immediately on the portal.

Cancellation Policy:

Cancellation is allowed only before shippment. Once shipped or accepted, there is - NO RETURN / CANCELLATION AS PERISHABLE ITEMS. However, if there are changes in the delivery slot time you requested or need to add more products, you need to call us on customer care number +91 7845563400.

Please note:

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return & Refunds:

If the goods are damaged and intimation is provided by customer at the time of delivery or after, then we shall compensate the customer in the four ways below as per the nature of complaint. All refunds will be preferably made through online transfer. Please contact customer support for any further assistance regarding the same.Goods that are found to be damaged or expired on arrival will be compensated for by us in four ways below. Please inform our delivery person if found damaged at doorstep or call customer care, and we will resolve the matter at the earliest.

Shipping Details:

Morning Slots order timeline: Order should be placed on or before 8.00pm the previous day.

Evening Slots - order timeline: Order should be placed on or before 12.00pm for delivery in third slot for the same day. Subject to product availability.


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Contact Us

3/1180, MadhaNagar 2nd street, Moulivakkam, Porur, Chennai - 600 125.
support@chemxmedia.com
Office: +91 - 7305118408
WhatsApp: +91 - 7845563400